FREQUENTLY ASKED QUESTIONS

ARE YOUR COSMETICS VEGAN?

Yes, all our makeup is vegan and cruelty free!

WHAT IS YOUR LIPSTICK MADE OF?

Our Lipstick is made of a unique blend of natural ingredients and then loaded with pigment to give you rich and vibrantcolors. Each lipstick is enriched with shea butter, avocado oil, coconut oil, andvitamin E for maximum moisture.

WHEN WILL I RECEIVE MY ORDER?

They will arrive toyou within 7-10 days of order processing. For more detail on our shipping practices, please view our shipping policy 

 

 

 

DO YOU SHIP INTERNATIONALLY?

We do ship internationally for a flat rate of $9.00. Simply make this selection at checkout.

 

 

ARE RETURNS FREE?

Returns are subject to a $5 restocking fee. We do not refund shipping costs.

 

 

 

MY PRODUCTS ARRIVED DAMAGED

Please notify us within 3 business days of your order of any issues by providing a photo of all that was shipped to include your packing materials and products. Without these items, we may be unable to assist. Please also note we are not responsible for items damaged in transit - you are welcomed to raise your issue with your courier or consider purchasing Route Insurance, a 3rd party service offered at checkout which does insure against lost, stolen, damaged, etc packages.

 

 

 

THE COLOR ISN'T THE SAME AS I SAW ONLINE

Thee RichGirls tries to accurately display and represent the colors of the products. However, the actual colors you see may depend on your monitor, screen resolution, undertones, and more.